Embracing the Evolution of GPT Bots for a Brighter Future
In the swiftly evolving landscape of artificial intelligence, the recent advancements in GPT bots by OpenAI mark a revolutionary step. These advanced bots are not just technological marvels; they are harbingers of a new era where real-time insights and adaptive learning transform our approach to challenges in education, manufacturing, and professional services. Revolutionizing Education Education, […]
2024: watch out GUIs, the Chat UI is coming…
What’s a Chat UI then? I’m old enough to remember green screen terminals. When I started at IBM in the 80s, IBM was one of the few companies to have email (PROFS, it was called, and I can’t quite remember why. ‘O’ stood for office, I think). Anyway, that’s how we used to work back […]
What’s in a Widget
In today’s dynamic digital landscape, web widgets have evolved to become the cornerstone of user engagement. A prime example of these widgets is the Captivate Chat Widget, which offers an array of compelling reasons to stand out as an exceptional choice for website owners looking to enhance their online presence and connect with their audience […]
No GPT Bot, no Business
GPT is here, make no mistake, and it’s about to revolutionize every website. In the not-so-distant past, having a website was the hallmark of a forward-thinking business. As the Internet exploded onto the scene, any company without an online presence appeared archaic and out of touch. Gone were the days when customers had to rely […]
ChatGPT Development Practice Growth
Our ChatGPT Development Practice is booming! Our ChatGPT development practice at Captivate Chat has been experiencing remarkable growth since its launch in November 2022. The introduction of ChatGPT has not only transformed the world but has also had a profound impact on our platform, CaptivateChat. It has provided us with the perfect infrastructure to seamlessly […]
Chatbots are Really Annoying
Do you know what’s really annoying? For a start, people who ask questions like that, where you are meant to say “what”, so they have your attention. But also chatbots. Chatbots are everywhere, but they tend to be everywhere annoying people. As a recent trend in customer service, they’re supposed to make life easy for […]
The Revolutionary Advantages of ChatGPT in Customer Service
ChatGPT, a cutting-edge artificial intelligence language model developed by OpenAI, is transforming the landscape of customer service. Unlike traditional chatbots, ChatGPT’s advanced capabilities allow it to understand natural language and provide personalized and accurate responses, making it an indispensable asset for businesses seeking to improve their customer experience. Unlike previous chatbot technologies, which often required […]
Why not open up your internal collaboration tool to your customers so they can benefit from your most valuable asset, your people?
Why don’t some companies just punch me in the face? It would be a better CX. We all know that sinking feeling when you accept that you have run out of road and you will have to contact some mega-organisation. We are aware that the organisation has spent the last 10 years hiding its phone […]
How Will ChatGPT Affect The Live Chat Industry
ChatGPT (short for “chat Generative Pre-training Transformer”) is a variant of the GPT language model, which was developed by OpenAI specifically for chat-based applications. As a language model, ChatGPT is able to generate human-like text and can be used to power a variety of chat-based applications such as chatbots, virtual assistants, and messaging platforms. The […]
How To Combine Live Chat, Chatbots And Omnichannel
As more and more consumers shift their shopping habits to include online and mobile channels, retailers are looking for ways to provide a consistent and satisfying experience across all of these touchpoints. One way to do this is through omnichannel chat, which allows customers to communicate with a retailer through a variety of channels, including […]
