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Pricing made simple.

We price based on the number of conversations per month, with an increase across each tier.

Freemium

Use every feature in the platform for free for ever. Ideal for low volume users.

Free

Get it

Features

OpenAI GPT bot included

Free AI Engineering setup included

Number of Agents and Channels

Unlimited

Number of Tokens / Month

0 - 1000

Basic

Ideal for situations where there are occasional escalations to humans, occasional need for chat on smaller eCommerce sites. Suitable for low volume sales and support requirements, and some escalation to subject matter experts sitting in Teams or Slack.

£69/month

£57/month

Get it

Features

OpenAI GPT bot included

1 hour AI Engineering a month setup & maintenance

Number of Agents and Channels

Unlimited

Number of Tokens / Month

1000 - 100,000

Pro

More frequent bot chats and escalations to humans sitting in Teams or Slack. Suitable for medium sized eCommerce sites, medium volume sales and support requirements and more frequent chatting to subject matter experts.

£199/month

 £165/month

Get it

Features

OpenAI GPT bot included

3 hours AI Engineering a month setup & maintenance

Number of Agents and Channels

Unlimited

Number of Tokens / Month

Up to 300,000

Customised

For larger businesses with higher volume requirements and needing a bespoke solution. Cusomisations include further channels, live chats and chatbots and systems integrations. Also complex GPT bots and Machine learning.

£POA

£POA

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Features

Any Bot

Unlimited AI Engineering hours a month

Number of Agents, Channels and Integrations

Unlimited

Number of Tokens Per Month

Unlimited

If you need customize solution, please see our Customised Chat solution page or contact us directly.

Certchain

A blockchain start-up uses a GPT-based chatbot powered by Captivate’s Chat platform to provide personalised Q&A service, enhancing customer engagement and accuracy across multiple channels.

“Captivate built us an incredibly powerful GPT bot to help our prospects understand complex building regulations and then allowed prospects to chat to our (human) sales guys in MS Teams. Brilliant.”

Stephen Holt, Founder

Another client of ours is a start-up in the blockchain industry that provides a Q&A service based on GPT. The chatbot uses machine learning to understand customer inquiries and provide customised responses based on the user’s context. 

The GPT solution has helped the start-up to increase customer engagement and improve the accuracy of their responses. The chatbot solution is powered by Captivate’s Chat platform, which provides multichannel support and Slack live chat integration, allowing the start-up to reach customers across different channels and improve their overall customer experience.

Large Global Distributor

A large global distributor built an ML bot for personalised recommendations during software license renewals, increasing sales and customer satisfaction. Powered by Captivate’s Chat platform with multichannel support and Microsoft Teams integration.

One of our clients, a large global distributor, has built an ML bot aimed at making sure salespeople give the right recommendations during the software license renewal process. 

The bot uses natural language processing and sentiment analysis to analyse customer feedback and provide personalised recommendations to salespeople. The ML bot has helped the distributor to increase sales and customer satisfaction.

The solution is powered by Captivate’s Chat platform, which provides multichannel support and Microsoft Teams live chat integration, making it easier for the distributor’s salespeople to engage with customers across various platforms.

Qorbital

Qorbital are a revolutionary startup bank who require live chat routing from major brands through to their back office team.  

“We needed Captivate to build some extra functionality into their Captivate Chat platform so they turned to Captivate Build. Perfect execution and great quality ensued. Will use again. prospects to chat to our (human) sales guys in MS Teams. Brilliant.

Russell Acton, CEO

Being a bank, especially one that is handling major brands, means that Qorbital have unique requirements which can only be met by the CaptivateChat platform.

Qorbital supply a white labled banking app to their customers who are major brands.  The customers of those brands will require support which is met through a chat interface within the app.  Clearly brand specific chat must be handled within the brand’s support desk whereas banking support must come through Qorbital.

CaptivateChat allows for the integration of any live chat platform which means we can support any brand that Qorbital onboards.  The platform can also route chats from the brand’s chosen chat platform to Qorbital’s support desk  where we have integrated Freshchat.

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